Enterprise CloudCommunications &Global Virtual Telecom
Deploy global virtual numbers, AI-powered call routing, and cloud PBX infrastructure anywhere in the world.
- Countries
- 100+
- PBX uptime
- 99.99%
- Deploy modes
- 3
- US+1 312 ··· 0148Time zone · 09–17Softphone
- GB+44 20 ··· 7731Geo-location · UKMobile
- BA+387 33 ··· 2104Geo-location · BALandline
- AE+971 4 ··· 6620After hoursVoicemail → email
Global Virtual Numbers & Smart Routing
100+
International numbers
Provision international numbers in 100+ countries.
Dynamic global routing
Redirect calls to any mobile, landline, or softphone globally based on geo-location or time zone.
Inbound call
From any country
Virtual number
+1 · +44 · +387 · +971
Routing rules
Geo-location · time zone
Deployment Options
Run your phone system in the cloud, on your own servers, or across both.
99.99%
Fully Managed Cloud PBX
A fully managed cloud PBX with 99.99% uptime.
Hybrid Cloud Failover
A hybrid cloud failover setup across cloud and local systems.
On-Premise / Local Hosting
On-premise / local hosting solutions for maximum security & compliance.
Modern AI Voice & Omnichannel Tools
Smart Auto-Attendant
Multi-level IVR that answers and routes every caller.
“Thank you for calling. Press 1 for sales, 2 for support.”
- 1 Sales → London team
- 2 Support
- 2.1 Billing → queue
- 2.2 Technical → softphone
AI Voicemail-to-Email & Live Call Transcriptions
Transcript
“Hi, this is Sara from the admissions office. Could you call me back about adding two more local numbers?”
Business SMS & WhatsApp
Integration for your global virtual numbers, in one conversation.
Hello, can I get a quote for numbers in three countries?
Of course. Which countries do you need?
Frequently asked questions
Clear specifications on global routing, architecture deployment, and enterprise voice automation.
What core telecommunications services does Mretel Communications provide?+
Mretel Communications delivers enterprise-grade cloud communications, including international virtual phone numbers across 100+ countries, dynamic geo- and time-based call routing, fully managed cloud PBX with 99.99% uptime, on-premise PBX deployments, and AI voice tools (multi-level IVR, voicemail-to-email, call transcription, and business messaging).
How does Mretel's global virtual number routing work?+
Numbers (local, national, or toll-free) are provisioned on demand and routed in real time to any destination—mobile, landline, or VoIP softphone worldwide—based on caller geographic origin, local office operating hours, and failover parameters.
What deployment architectures are supported for Mretel PBX?+
Organizations can choose between three deployment models: Fully Managed Cloud PBX with a 99.99% SLA, On-Premise local hosting for data sovereignty and compliance, or Hybrid Cloud Failover for automated multi-site resilience.
What AI voice capabilities are built into the platform?+
Mretel includes automated multi-level IVR attendants, AI voicemail-to-email with automated voice transcription, and two-way business SMS and WhatsApp messaging integrated directly with virtual numbers.
What is Mretel's affiliation with Dr. Mohamed Khamis and American Northwest University?+
Mretel Communications operates under the leadership of Dr. Mohamed Khamis as a core technology provider, powering the global admissions call routing and telecom infrastructure for American Northwest University (ANUHS).
Get started
Tell us where you need numbers and how your calls should flow. We reply by email.
info@mretel.com