Basic Features

Caller ID w/ Name

All accounts include fully functional Caller ID with both name and number

Call Waiting w/ ID

View the full Caller ID (name and number) of any incoming calls, even when you are already on the line.

Three Way Calling

While connected with another party, simply flash over on your phone device and dial out. Flash back, and all three parties will be joined on one line.

Call Forwarding

At the click of a button, instantly forward all calls to an alternative phone number of your choosing. Additionally, you may forward calls based on a custom pre-defined criteria (Custom Inbound Call Routing).

Call Blocking

Block calls based upon your own unique criteria, all from the comfort of your web based Panel account. Add specific numbers to block, or create your own custom rules (such as blocking entire area codes, or allowing only a ‘whitelist’ of contacts to be able to reach you).

Do Not Disturb

Not in the mood for conversation? Turn ‘DND’ on, and all calls will be forwarded to voicemail or a busy tone.

*67 Outbound Caller ID Blocking

Don’t wish to disclose your information on a particular call? Not a problem. Simply dialing *67 before calling automatically blocks your outgoing Caller ID.

*69 Call Return

Swiftly call back the last person who called your MRETEL number by dialing *69.

Transfer In Your Current Number

We’ve made the number transfer (porting) process as easy as possible. Simply fax or email in a one page authorization form, and we’ll take care of the rest! Check the status of your transfer by calling in and speak directly with a friendly MRETEL porting specialist.

Choose Your Own Area Code

With Voice-Over-IP technology, no longer is your number bound to a geographical location. Choose a number from over 7,000 locations and areas across the country!

Keep Your Number If You Move

Moving soon? With MRETEL, you can keep your number regardless of location.

USA-Based Tech Support

We’re located in Chicago. Deal with knowledgeable and friendlysupport agents that can actually solve your problems and help you.

Portable VoIP Device

We ship you a VOIP device, if you need to use your regular fax machine.

Softphone Access

MRETEL allows all users the option of utilizing software based phones.

e911 Service

All accounts come with 911 service enabled. Quickly update the address a 911 operator would receive within the simplicity of your vPanel account.

411 Directory Assistance

411 “Information” (Directory Assistance) available to all users.

MRETEL Advanced Features

Custom Incoming Caller ID

Your dynamic list of vPanel contacts can override the default network Caller ID with the description of your choosing! This is particularly useful for receiving calls from a cell phone or other source that does not send a traditional Caller ID details.

Contacts List

Add and manage an unlimited amount of contact names from within your IP phone

Unlimited Speed Dial

Create as many speed dial codes as you can remember! With a few clicks, you can seamlessly and easily add/modify speed dial functionality for specific numbers and contacts.

Advanced Voicemail

Voicemail for the modern, technological world. With MRETEL Advanced Voicemail, in addition to the ability to check your messages over the phone — notifications can be delivered directly to your email (message included).

Voicemails E-Mailed

Simply specify an email address, and we’ll automatically send a notification when someone has left a voicemail. In addition, choose to attach the actual voicemail (.wav file) to the email itself!

Virtual extension

Added through your account, Virtual Numbers are unique, an extension that you can use through your smart phone ( I phone, Android), dial from you cell phone and show others you are in the office ( you might be on the beach)

Network Failover Forwarding

Power or ISP outage? With Failover Forwarding, simply specify an alterative contact number and our system will automatically forward calls there when you’re not connected to our network. Let say to your cell phone.

Custom Inbound Call Routing

Route incoming calls with your own custom rule sets and predefined criteria.

Custom Outbound Call Routing

Route outgoing calls with your own custom rule sets and predefined criteria.

Inbound SIP Address Routing

Need an inbound SIP address? All accounts have one by default. (each IP phone )

Outbound SIP Address Routing

Route outgoing calls via SIP address with ease!

Simultaneous Ring

Setup an additional external number (cell, work, etc) that will ring simultaneously with your MRETEL line. ( you may chose which phone to ring first)

Control Features by SMS

You may communicate with others in network via text message tell them who is on line, answer the phone, etc